Permanent, Part Time Clinic Team Receptionist Needed Nov. 21, 2017 | In Jobs

 

Permanent, Part Time Clinic Team Receptionist Needed

16 Hours per week (With the chance to increase them to 23hours)

 

Hours:

Monday 7:30am-2pm

Tuesday 1:30pm-7pm

Sunday 9:30am-3pm

With the chance to increase from 16hours per week to 23hours per week.

 

Job Summary

  • An exciting opportunity has come up with a new Sports Therapy and Wellness Walk-in Clinic.
  • With a brand new, in town, walk in clinic the demand for the highest standard of Sports Therapists and related skilled therapists is essential.
  • In order for the Clinic to run smoothly and to ensure the best experience for the Clients a hard-working, time efficient Clinic Receptionist is key.
  • The general every day running of the Clinic and the Therapist management can't be done without an enthusiastic team of Clinic Receptionists.

 

Key Points: 

  • To provide essential support to the Therapists and Director of the Clinic.
  • To ensure everyday management of the Therapists, Clients and a smooth running of the Clinic.
  • To act as a highly efficient receptionist of gross knowledge that positively represents the business.
  • To promote a healthy lifestyle.

 

Responsibilities and Duties

  • Working alongside the Clinics Therapists carrying out essential jobs to ensure their diaries run smoothly.
  • Booking in new and existing Clients using the management software system.
  • Updating and creating Clients files with required and essential information requested by the clinic.
  • Answering phone calls and emails and dealing with them as effectively and promptly as possible.
  • Keeping up with admin duties requested.
  • Being first point of contact for all clients, helping them with enquiries and booking in.
  • Being helpful and polite in all circumstances and maintain a warm welcome approach to all clients coming into the clinic.
  • Maintain a positive working relationship with all professionals involved in the Clinic.
  • Undertake a mentally, whilst taking care of your own health and safety.
  • Contribute to the clinics continuous professional development and clinical supervision process, including attending occasional clinic meetings.
  • Carry out any other reasonable duties required to ensure the needs of the business are met and the Client’s needs.
  • Undertake appropriate training as required.
  • Working week based on set shifts.

 

Person Specification:

  • Excellent communication skills, both written and verbal.
  • Self-motivating with the ability to manage the therapist’s diaries and their case load.
  • Enthusiastic and positive attitude to working with all Clients and Therapists.
  • Excellent punctuality and time keeping.
  • Good working knowledge of IT.
  • A good working team member.
  • Reasonable attitude towards personal health and safety and that of those around you.
  • A clean and tidy appearance that will give the clinic a presentable view to all clients and passers-by.
  • A Polite and respectful manner at all times.

 

Qualifications:

  • IT related qualification.

 

Experience:

  • Previous experience working in a Reception role.
  • Previous experience working within a health clinic setting.

 

Benefits

Health treatments provided by the Clinic.

 

 

Please email anna.davies@therapistsforyou.com with your interest and CV. Or please drop a CV into the Clinic. First Floor, Broad Street Mall, Reading, RG1 7QE.

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